Commercial terms
| Term | Amount | Rule |
|---|---|---|
| Service commission for the previous month | 15% | Applied to the previous-month cooperation cycle. |
| Previous-month report | Reported monthly | The report covers the previous month, not the current day-by-day activity. |
| Payment window | 1st through 20th | Pay during the first 20 days of the month. |
| Pause date | 21st | The account pauses on the 21st when payment is still missing. |
| Automatic shutdown | 1st of next month | If payment is still missing after the pause, the account shuts down at the start of the next month. |
| Initial connection fee | 500,000 VND | Paid before the first activation. |
| Refundable deposit | 500,000 VND | Returned after cooperation ends and the final commission is paid. |
| External delivery-request service fee | 10,000 VND | Used for the separate external delivery request flow. |
| Debt-based reconnection fee | 200,000 VND | Paid together with the overdue balance before reactivation. |
| High-debt deposit rule | Over 1,000,000 VND | Increase the deposit to half of the debt before reactivation. |